Textile Restoration FAQs for Insurance Adjusters: Your Go-To Guide

Textile restoration can significantly reduce claim costs and improve client satisfaction—but only if the process is clearly understood. At Renewal Claim Solutions, we work closely with adjusters to make textile claims easy, fast, and accurate. Below are answers to the most common questions adjusters ask.

What Items Qualify for Textile Restoration?

Any fabric-based item affected by smoke, water, or mold may be eligible, including:

• Clothing and uniforms
• Bedding and linens
• Drapery and window treatments
• Shoes, hats, and accessories
• Soft toys and sentimental items
  

How Is Restorability Assessed?

Renewal Claim Solutions uses a detailed inspection process to evaluate item conditions. Items are assessed for:

• Type and extent of damage
• Material and construction
• Pre-loss value vs. restoration cost
• Items deemed non-restorable are documented with images and a replacement recommendation.
  

Is Textile Restoration Really More Cost-Effective?

Yes. On average, textile restoration costs 30-70% less than replacement. Restoring a $500 suit may cost $125–150. Multiply that across a household and the savings are clear.

What About Turnaround Time?

Most jobs are completed within 7-14 days. Emergency garments (e.g., work uniforms or children’s clothes) can be returned within 24-48 hours.

Are Restored Items Safe and Usable?

Absolutely. Renewal Claim Solutions follows industry best practices and uses ozone treatment and professional laundering to remove contaminants. Items are safe for everyday use post-restoration.

What Documentation Does Renewal Claim Solutions Provide?

We provide full inventories with:

• Pre- and post-restoration photos
• Itemized pricing
• Non-restorable item lists
• Claim summary documentation for your file
  

Can You Handle High-Volume or CAT Events?

Yes. Renewal Claim Solutions has national capacity and scalable teams trained for catastrophe response. We coordinate closely with restoration contractors and insurers during surge events.

The Renewal Claim Solutions Advantage
Clear communication, accurate reporting, and proven cost savings make Renewal Claim Solutions the preferred textile restoration partner for adjusters across the country.

Need help on a current claim? Reach out to Renewal Claim Solutions for fast textile restoration support.